Head Housekeeper

Head Housekeeper

Dovehaven House, Southport
Moss Road, Southport

36 hours per week - 9am–6pm OR 8am-5pm on a rota basis and alternate weekend availability required.

Looking for a rewarding leadership role where you can make a genuine difference every day?

At Dovehaven, we know that maintaining a clean, safe, and welcoming environment is essential to the wellbeing of our residents. We’re looking for a dedicated and organised Head Housekeeper to join our friendly team at The Brunswick Care Home, leading the Domestic/Laundry team to ensure the highest standards of cleanliness and hygiene throughout the home.

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Why People Choose This Role

• Leadership opportunity within a supportive care environment
• Consistent daytime shifts
• Friendly and supportive team atmosphere
• Fully paid induction training
• Opportunity to make a real difference to residents’ wellbeing
• Stable role within a family-run care organisation
• Ongoing training and development opportunities

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About Dovehaven House

Dovehaven House is a residential care home catering for up to 40 residents. The home specializes in dementia care, and our aim is to ensure all our residents feel as comfortable as possible. Our homes promote independence, dignity and respect through positive risk taking and empowerment.

Take a look at the home: https://dovehaven.co.uk/our-homes/dovehaven-house

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What You’ll Be Doing

As Head Housekeeper, you’ll be the first point of contact for all enquiries and work associated with the Domestic/Laundry function within the home. You’ll supervise the Domestic/Laundry Team and ensure the highest standards of cleanliness, hygiene, and infection control are maintained at all times.

This includes:

• Creating and monitoring cleaning schedules and duties throughout the home
• Sharing best practice and ensuring all duties are completed to the highest standards
• Conducting audit checks and addressing any issues relating to cleaning standards
• Acting as Infection Prevention and Control Lead within the home
• Supervising, instructing, and supporting the Domestic/Laundry Team
• Supporting inductions for all new members of the Domestic/Laundry Team
• Completing weekly rotas for the Domestic/Laundry Team
• Overseeing cleaning stock orders and maintaining effective stock control
• Ensuring Health and Safety procedures are followed at all times
• Reporting hazards, concerns, or issues appropriately to the management team
• Maintaining confidentiality relating to residents and the home
• Reporting safeguarding concerns where necessary
• Helping provide a safe, clean, and welcoming environment for residents, families, and visitors
• Participating in team meetings and residents’ family meetings when required
• Respecting residents’ privacy and property at all times
• Promoting a homely and non-institutional environment wherever possible within safety protocols

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What Matters Most

We’re looking for someone who takes pride in maintaining excellent standards and leading by example within the housekeeping team.

The right person will be:

• Compassionate and empathetic towards elderly residents
• Self-motivated, resilient, and well organised
• Dependable and flexible in their approach to work
• Able to work well under pressure
• Supportive and approachable when supervising others
• Committed to maintaining excellent hygiene and safety standards

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Skills, Qualifications & Experience

Ideal candidates will have:

• Previous experience within housekeeping, domestic, laundry, or care environments
• Experience supervising or supporting a team
• Good organisational and communication skills
• Knowledge of infection prevention, cleaning standards, and health & safety procedures
• The ability to work efficiently and lead by example

It is desirable, but not essential, that the successful candidate:

• Has experience working within a care home environment
• Has knowledge of infection prevention and control procedures

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What You’ll Get

• Fortnightly pay
• 28 days annual leave (pro rata)
• Paid DBS check
• Free parking
• Free uniform
• Fully paid induction training
• Ongoing training and development through our training academy
• Supportive working environment within a family-run company

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Important Information

• 36 hours per week
• Shifts between 9am–6pm OR 8am-5pm
• Flexibility required to work on a rota basis
• Alternate weekend availability required
• Enhanced DBS required
• No sponsorship available

DBS Code of Practice: https://www.gov.uk/government/publications/dbs-code-of-practice

If you feel you have the right values for our family-run company, you will be supported through a programme of induction, training, and development throughout your career with us.

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